Samples of Past Work

The following samples are examples of Ben’s past work that can be shared publicly, but are not intended to serve as a complete list of ways in which Ben can help your organization. Since the challenges facing organizations and teams are defined by variables specific to them, the solutions to those challenges will be unique as well. Ben will work with you to identify the issues you are facing, determine the appropriate strategy, and produce a solution.

RESULTS

After working with Ben on a project to improve their business processes, staff of one organization reduced the time needed to process applications by 99%.

After Ben helped another team that needed to decrease the amount of time spent on approving applications, their approval cycle time was reduced by over 60%. Additionally, fewer application corrections were needed to be made by their applicants.

A health program’s long-standing backlog of claims payments to be processed decreased by 43% after Ben worked with its staff to analyze and improve its outdated manual processes. This same program saw a 475% increase in the number of claims entered by staff.